Privacy Policy at Green Tea Direct

However, when you visit the website, you may want to contact us online -- to ask a question, to learn more about our products and services, or to ask for specific samples and/or quotation. If you choose to contact HISHIDAI online, you will find that our online forms ask for common types of Personally Identifiable Information, such as your name, phone number, e-mail address, or country you live in. We ask for this type of information to help us respond to your inquiry/request promptly.

HISHIDAI maintains the information it receives online in strict confidence; information you submit to us is not sold to or shared with third parties. At HISHIDAI, only authorized personnel and agents are allowed to access or handle information submitted to us online. HISHIDAI stores Personally Identifiable Information in password-protected environments on servers that are located in Japan. These servers are subject to HISHIDAI’s information security policies, standards and procedures in compliance the Personally Identifiable Information Protection Law of Japan.

If you would like to contact HISHIDAI without submitting Personally Identifiable Information online, you can reach us via Facsimile at +81-538-43-5008. (81=Country Code for Japan).

To ensure a customer’s convenience and confidence in online purchase from the Green Tea Direct website, HISHIDAI protects credit card information with industry-standard encryption technology known as SSL, Secure Socket Layer. When a customer submits an order to HISHIDAI online, the personal and credit card information is used only to complete the purchase and not for any other purpose.

A cookie is a small file that a website puts on a user's hard drive. This file identifies the user’s specific information about previous visits to the site. HISHIDAI uses cookies to recognize repeat visits to our website and to facilitate Web navigation and to improve your experience at our website. The cookie stores the user's country and language, along with an assigned random session ID.

The cookie information that HISHIDAI collects helps us track the number of visitors to the website over time and determine whether these were new or repeat visits. For the purpose of internal analysis, HISHIDAI also uses cookies to track pages visited during a single session. HISHIDAI uses this information to adjust the presentation of our website and to make it more relevant to our users’ information needs.
Information collected by HISHIDAI through the use of cookies is maintained as confidential data and is not shared beyond the company and its authorized agents.

Note:

Most browser applications allow you to block or limit the use of cookies. Consult the help menu of your browser application for details. If you block the use of cookies, you may not be able to use some of the features on the HISHIDAI website.